Customer Care Representative

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  

• Ability to resolve complex customer issues
• Excellent communication skills – written, verbal and listening
• Pride in getting work done accurately and timely
• People-oriented
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
  

Salary: $42,000 - $46,000

Estimated Commission: $5,000+

Opportunity for advancement within the office

Benefits

• Major Medical
• Life Insurance
• 401k
• Paid Vacation
• Hiring Bonus